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Thinking Outside the Box for Small Business Success

On Saturday, I was in a meeting with a small business owner and three of her key staff members in Grandview Heights, a neat little suburb just west of downtown Columbus, Ohio.  Wearing my small business consultant hat, I was leading the group in a brainstorming session on new offers we could create to generate more revenue for their fledgling small business.  We were in an office suite on the second floor of a, no offense to those who work there, but non-descript, rather run-down-looking office building in the midst of the industrial area of town.

To our surprise, we were interrupted by two young women, complete strangers. “Excuse me, but can anyone tell us how to get to the convention center?”  For those of you who are not from Columbus, you may not know that this past weekend was The Arnold Classic, an international body-building and health & wellness convention started by none other than Arnold Schwartzenegger himself a dozen or more years ago.  These two ladies were from out of town and had gotten lost.  They had zigged when they should have zagged.

We gave them directions, pointed out where the restrooms were in the building, and scratched our head as to how or why they would have chosen this building to come in and ask directions.  We marveled a bit at the gumption of these two travelers, pulling into the parking lot of an office building on a Saturday, going in the door, climbing the stairs to the second floor until they found an office with the lights on and door unlocked.  Finally, one of the ladies in my group said, “Well, I guess they were thinking outside the box.”

Exactly.  They were thinking outside the box.   On that street there are no fast food restaurants nor gas stations.  There are a couple small retail stores, office buildings, industrial warehouses, and apartments.  These two ladies had a need for directions and the usual suspects were nowhere to be seen.  So they thought a little differently and came up with a solution.

If you run a small business, you need to occasionally think outside the box. Determine what outcome you want first (directions) then open you mind up to all the possible ways you can achieve your outcome .   If they had been closed to all possibilities but getting directions from a gas station (which we speculated would have been the case if a man had been driving, but that’s another topic lol), they could have been driving around lost for quite a while because there aren’t many stations in Grandview and they are hard to find.    But they were focused on their outcome, not the method of getting there.  When they saw a group of cars parked outside of this office building, they took the calculated risk that someone inside would be able to help them.

Turns out, it was a successful endeavor because we did indeed know how to get to the convention center, they got to use a clean, uncrowded restroom, and we got them in the right direction quickly.

You will find that there are so many more paths to small business success if you will just be willing to think outside the box and try a different approach on occasion. Sure, tried and true methods still work, but so can new ways.  You just have to be open.

If you ever need someone to facilitate a marketing brainstorming session, or need help coming up with creative and innovative new ways to promote your product or service, especially utilizing the internet and social media, give me a call at 614-753-5979 or email me at SuccessPointConsulting@hotmail.com and I’d be glad to help.

Here’s to your success,

Trina

P.S. Mark Your Calendars.  SPEED NETWORKING Coming MAY 18, 2010.  MORE DETAILS TO FOLLOW.


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