Congratulations!  You’ve now thought about keywords and should be beginning to see the impact they can have on your online success.  But doing the research is only half the puzzle — now you have to use them. 

The first step is to review of your list of potential keywords  and keyword phrases and pick the one or two, but no more than three, of them to target.  You may have a list of 25 potentially dynamite keywords, but you cannot effectively go after all of them at once.  For each keyword or keyword phrase, think about how you would use it in a headline or sentence.  Sometimes keywords pop up that have a decent number of searches and almost no competition — because they are almost impossible to use in regular language.  You can choose to target those — but understand that it will make your job just that much tougher.

Before you do anything else, pull up a Google search box and type in the keywords or keyword phrases you have chosen.  Make note of the top ten results.  You want to be one of them within the next 60 to 90 days (or sooner).

Now get to work on your copy.  If you have a traditional website, ideally, all three keywords will appear on your website’s home page:  include all of your keywords at the top of the page; put at least one keyword or phrase in a headline or a subhead; at least one or possibly even two of your keywords or phrases should be in the first paragraph of the page; and make sure you add at least one in the last paragraph of the page.  If you can make the targeted phrase a logical hyperlink to another page in your site, Google will give you bonus points in your search rankings.  Note:  Make sure your keywords are in text, not artwork.  If your headlines and subheads are graphics and not text, Google may ignore them.

Make sure you include one, two, or all three of your targeted keywords in your page’s title and meta description and of course, include them in your web headers as meta keywords.  You can target different keywords on different pages of your website if each page is indexed separately.  That may be a little advanced for a basic website, but it’s something to keep in mind.

If you are using a WordPress or other blog format as your platform instead of a traditional website, you will want to make sure that each post has one or two keywords in it and that your targeted keywords are included as Categories and Post Tags.   If you have added an SEO plug-in for your WordPress blog, make sure you include your targeted keywords in your Title and Meta Description.

But don’t stop with your website or blog.  Now go into every directory your site has been listed in and re-write the description to include your keywords.  Pull up your profiles in LinkedIn, Twitter, and Facebook and add your keywords.  Begin a concentrated, targeted online campaign emphasizing those keywords.  Try to use those targeted keywords in your Twitter updates, on your Facebook wall, in articles submitted to article directories, and in press releases.  Add your website or blog to different social bookmarking sites and include your keywords in your profiles.

Finally, set up Google alerts to track your keywords or keyword phrases.  As you start to use the phrases more and more, you should start to see your site or marketing efforts pop up.  This will give you an idea of where Google is recognizing the phrase and you can adjust your copy or marketing efforts accordingly.

Give it a shot.  I would love to hear your success stories in a couple months.

Here’s to your success,

Trina

P.S.  SPECIAL OFFER:  

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Unlike the competition, we actually go on your site, read the content and check all the links.  Sure, we’ll run a software program or two to get us some baseline information from Google, but the meat of our report is a result of over 20 years of sales and marketing experience, including the last 5 years heavily invested in learning SEO and online marketing strategies.  We give you an ACTION PLAN of steps   you can implement right away to improve your website’s performance.  Not listed in enough directories?  We’ll give you a list.  Not utilizing social media effectively?  We’ll get you specific suggestions on how to improve.  Don’t know what to say in a forum?  We’ll provide you with a suggested topic list, as well as suggestions on what forums and how often you should participate.  Every website and market is different, and every Action Plan should be, too.

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PART I of Three-Part Series:  Finding Your Keywords

The key to getting your site or profile found in an online search is keywords.  Period.  Whether it’s on Google or Bing, or even LinkedIn or Twitter, what words you use and how you use them will have a major impact on your results and ultimately, your online success.

Choosing the “right” keywords is part art, part science.   There are dozens of programs out there that will generate words and phrases for you.  I’ve used WordTracker, Market Samurai, and Good Keywords, in addition to the very accessible free Google Keyword Tool.  They all have their flaws and their biases.  But like so many programs, the outcome is only as good as the input.  “Garbage in, garbage out” as the saying goes.

The place you have to start is getting into the mind of your potential site visitor.  What words or phrases would they type into a search box if they were specifically looking for you but didn’t know your company name?  I don’t mean to burst anyone’s bubble, but few people with any sort of search engine experience will type in just “dentist” if they are looking for a new family dentist.  I know, I know, I hear you.  “But Trina, Google says “dentist” was searched 13,000,000 times last month.”  It was.  And those people received in their results the U.S. Bureau of Labor Statistics, Wikipedia, the ADA, and many directories for dentists.  Plus the local results for Google maps.  If you truly wanted to compete on the word “dentist” then concentrate on getting listed in the right directories, and get a listing on Google maps, don’t try to use the phrase as the keyword on your website.  It is more likely your ideal new patient would type in Dentist Clintonville or Dentist Clintonville Ohio, which had 36 searches.

So the first step is to create a list of all the phrases you “think” a visitor would type if they were looking for you, your products or your services.  Think of phrases that are 2 to 3, even 4 words long.  If you take a common phrase and narrow it, you’ve created a “long-tail keyword.”  Long-tail keywords are going to bring you lots more of targeted, specific traffic than the general, short-tail keywords.  An example of a short-tail keyword phrase would be “family dentist.”  “Family dentist Columbus Ohio” would be an example of a long-tail keyword. 

The next step, if you are running Google Analytics on your site (which you should), go to Traffic Sources report section and look at the list of keywords in the right hand column.  Click on the “View Full Report” under the list to see all of the phrases people have been typing and ended up on your site.  Aren’t you amazed at the variety?  I know I am.

The third step is one that many people skip.  Take a look at your competition.  Type in the phrases you think people are using, and the ones you pulled off Google Analytics into a Google search box (or Yahoo, or Bing, it doesn’t really matter) and then click on all of the competitors.   Put your cursor somewhere on the page near the top but under the header and right click.  Select “View Source” and up pops their site coding.  Near the top, you should see their meta tags.  Look for “meta name = keywords” and then copy down all the words and phrases they are using.  Then go back to their site and read their home page, looking for those words or phrases.  Make a note of how many times each phrase appears.  Now, it’s true.  Some sites will have 20 keywords in their tags, and only 2 of them show up in their text.   That’s not good optimization, but who am I to judge?  Now, with most blogs, it’s a different story, but that’s for another day.

You’ll now have a list of what you think people search for, and what your competition thinks people search for.  Next week, I’ll review what to do next.

So, what tricks or tips do you have to find the “right” keywords?  Do you believe your keyword selection is contributing to your online success?  If you’re willing to share, please let me know.

Until next week,

Here’s to your success,

Trina

P.S.  Yep, you guessed it.  I’m going to be offering a seminar in July:  “The Key is Keywords.”  Details are being worked out now.  Stay tuned.

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Okay, okay, yes, I admit it.  I have been slow in getting on the Facebook bandwagon, but with small business clients and friends seeing FANTABULOUS results, I’ve been forced to take another look.   

And I’m here to tell you — Facebook advertising is the real deal.  You can target demographically and geographically, it’s cheaper than Google, there’s less competition, and small business owners are seeing results.  I just ran a little ad myself — I had a simple landing page offering a FREE Report and asked the respondents to fill out a short survey about their current online marketing activities – and got 6 very high-quality business leads in about 36 hours, for less than $100 ($82 to be exact).  I’m excited.

Facebook Ads provide two ways to advertise on the pages of Facebook. You can create an ad campaign that links to a landing page within your Web site, or you can advertise something on Facebook, such as your new Business Page or an application you have developed. You can also employ a Social ad. This shows your image and text alongside the social action you take on Facebook pages.

The targeting available for Facebook Ads is awesome.  You can choose  the location, gender, interests, relationship status and other demographics of your target audience.  For my test, I chose to target women, in Ohio, who were business owners and involved with service professions, like attorneys, accountants, insurance sales, etc.  And sure enough, every response I got was from a woman, from Ohio, and all but one is in an industry I was targeting.  And my guess once I dig a little deeper into her background, I bet I find she is or was connected somehow to a law firm.

In creating a Facebook Ad campaign you will need to decide which type of ad you want to run and provide the link the ad will lead visitors to.  The link does not appear in the ad — it’s behind the scenes.  The entire ad is a hotlink to the URL you select.  The ad title is restricted to 25 characters while the  text (body) must fit in 135 characters. If you choose to include a photo (which I recommend), it needs to be 110 by 80 pixels.  And like any good ad test, you should run at least 2 versions, if not 3 or 4 versions, to make sure you are getting the absolutely best response rate you can.

Very similar to the Google model, Facebook Ads can be run on a Pay for Clicks (CPC) or Pay for Views (CPM) model. During the ad creation process, you set your daily ad budget and the maximum bid, which is the most you are willing to pay per click. CPC ads are displayed in Facebook’s Ad Space, Home Page (or both), while CPM ads are shown only in the Ad Space. Facebook selects the best ad to run based on the cost per click or impression and ad performance.

After creating the ads you want to run, Facebook will approve your ads for use and suggest a max bid if you have bid too low.  This seems to take anywhere from 4 hours to 24 hours, which is very comparable to Google.  Through your Ad Management Page, Facebook provides ad data so you can track your progress, change the audience, or adjust other metrics as the campaign progresses.

And here’s a little tip for the day (you’ll never be able to say I didn’t help you out after this) — do a search for FREE Facebook Ad Credits and you’ll find several companies out there willing to give you $50 to $100 in Facebook advertising credits.  I did it — I took a $50 credit to test with — so my $82 campaign only cost $32 — and it would have only cost me $0 if I had shut it down a little earlier.

So go ahead, try it.  You just might find a new PPC platform that really performs for your small business.  If you need help coming up with a strong headline or ad copy, just ask me.  I’ll give you three or four versions for you to test for a very reasonable $80.00 — I’ll even do the set-up for you, if you want.  Call me at (614) 753-5979 or email me at SuccessPointConsulting@hotmail.com and I’ll do what I can to help you succeed.

Here’s to your success,

Trina

P.S.  Plans for Speed Networking at being finalized.  May 18 is the target.  Stay tuned!

P.P.S.  If you’re in the Columbus Ohio area, make plans to attend the How to WOW! Now seminar on April 29, 2010.  Local celebs like Gabe Speigel, Ryan Bauer, Bruce Heinemann, Shelley Moore, and Andrew Catapano are going to talk through the process of going from having a dream about owning a business to starting a business and then promoting your business online.  A portion of the proceeds from the night is going directly to Junior Achievement.  Make your plans now — it WILL sell out.

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We lost an hour this weekend because of the switch to Daylight Savings Time.  If you are like many small business owners, you need more hours every day, not less. 

Here are a couple ideas on how to get that hour back and build a more successful small business while doing so.

1)  Learn to use the tools and systems you have to their full capacity.  Whether it’s Word or Excel, or HootSuite, so many small business owners could save themselves so much time and effort if they would just take the time to learn how to completely utilize the tools and systems they already have.  I am constantly amazed when I talk with small business owners who have trouble keeping track of appointments, deadlines, and heavens! billing, and yet they have the software that could make it a breeze.  They just don’t know how to use it, or they don’t know what is available.  

One such tool is Microsoft Outlook. It is so much more than an email management system (though it’s good for that).  My good friend, Bob Cich, of Priority Management will actually come to your office and train you and your staff on how to use all the bells and whistles of Microsoft Outlook.  How awesome is that? 

2)  Another area of Bob’s expertise is organization.  He does a seminar titled  “Organize or Agonize” which basically says it all.  Spend the time to get organized today and you’ll save that lost hour over the next few weeks just by being able to access your resources quicker.

3)  Make a list of all the tasks you should perform weekly and daily and SCHEDULE them on a calendar.  I can’t stress enough how important it is to actually schedule time — and stick to your schedule.  But WAIT — before you put them on your calendar, take one more step:  Sort these tasks into “like” activities.  For instance, in my business, I typically have these weekly tasks:  client writing, client research, client promotions, client consultations, new client prospecting, online business promotion, telephone calls, new business development, business writing.   When I sort them, I have the following activities: research, writing, telephone calls, promotions, and prospecting.

When I first take on a new small business consulting client, I create a list of all the tasks I plan to complete for that client.  I used to schedule my work based on each client.  For instance, for many clients I have to conduct research into a client’s product or service and then write blog posts or articles to support their business.  I also need to promote their business by creating listings in directories, posting comments in forums, sending Tweets and such.  I also help them with offline promotions, so I sometimes design flyers or brochures for them.   I used to pull out my client task list and do all of that day’s tasks for that client, then go to the next client and do that day’s tasks.  What I discovered was that I was doing the same activities over and over again.

I had a productivity break-through when I switched from client-based to activity-based scheduling.  I can get two or three times more work done in the same amount of time by focusing on the “activity,” not the client.  For instance, I will now block out a couple of hours to do nothing but research.  I will do research for all of my clients at once, not just one.  While I’m researching, I’m not checking my email, I’m not randomly surfing the web.  I’m focused on finding information and downloading or saving it for reference later.  After the research is done, I’ll schedule a block of time dedicated to writing the blogs and articles.  During my writing blocks, I don’t chat with friends on Facebook, I don’t make or answer phone calls.  If I have done my research thoroughly, I have no reason to go online until my writing is done.  For me, when I’m on a roll, I can write fast and furious and if the research is already done, I can zip through client work.   

Activity-based scheduling has been proven to be one of the most efficient methods to increase your productivity. I highly suggest you try it.  You may be amazed at how much more work you can get done in  day.

Sometimes, fresh eyes can see where you are wasting time.  I recently met with a gentleman who was complaining about not having enough hours in a day to get everything done, yet during our one-hour conversation, he pulled out his iphone and texted at least 3 people.  Not only was it rude, but it was telling me exactly why he’s not efficient.  If that’s you, you may want to consider only checking messages once an hour, not every 5 minutes. If you need someone to help you organize your tasks and suggest some tools and processes that could make you more efficient, let me know.  I would be glad to help.

As always,  here’s to your success,

Trina

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On Saturday, I was in a meeting with a small business owner and three of her key staff members in Grandview Heights, a neat little suburb just west of downtown Columbus, Ohio.  Wearing my small business consultant hat, I was leading the group in a brainstorming session on new offers we could create to generate more revenue for their fledgling small business.  We were in an office suite on the second floor of a, no offense to those who work there, but non-descript, rather run-down-looking office building in the midst of the industrial area of town.

To our surprise, we were interrupted by two young women, complete strangers. “Excuse me, but can anyone tell us how to get to the convention center?”  For those of you who are not from Columbus, you may not know that this past weekend was The Arnold Classic, an international body-building and health & wellness convention started by none other than Arnold Schwartzenegger himself a dozen or more years ago.  These two ladies were from out of town and had gotten lost.  They had zigged when they should have zagged.

We gave them directions, pointed out where the restrooms were in the building, and scratched our head as to how or why they would have chosen this building to come in and ask directions.  We marveled a bit at the gumption of these two travelers, pulling into the parking lot of an office building on a Saturday, going in the door, climbing the stairs to the second floor until they found an office with the lights on and door unlocked.  Finally, one of the ladies in my group said, “Well, I guess they were thinking outside the box.”

Exactly.  They were thinking outside the box.   On that street there are no fast food restaurants nor gas stations.  There are a couple small retail stores, office buildings, industrial warehouses, and apartments.  These two ladies had a need for directions and the usual suspects were nowhere to be seen.  So they thought a little differently and came up with a solution.

If you run a small business, you need to occasionally think outside the box. Determine what outcome you want first (directions) then open you mind up to all the possible ways you can achieve your outcome .   If they had been closed to all possibilities but getting directions from a gas station (which we speculated would have been the case if a man had been driving, but that’s another topic lol), they could have been driving around lost for quite a while because there aren’t many stations in Grandview and they are hard to find.    But they were focused on their outcome, not the method of getting there.  When they saw a group of cars parked outside of this office building, they took the calculated risk that someone inside would be able to help them.

Turns out, it was a successful endeavor because we did indeed know how to get to the convention center, they got to use a clean, uncrowded restroom, and we got them in the right direction quickly.

You will find that there are so many more paths to small business success if you will just be willing to think outside the box and try a different approach on occasion. Sure, tried and true methods still work, but so can new ways.  You just have to be open.

If you ever need someone to facilitate a marketing brainstorming session, or need help coming up with creative and innovative new ways to promote your product or service, especially utilizing the internet and social media, give me a call at 614-753-5979 or email me at SuccessPointConsulting@hotmail.com and I’d be glad to help.

Here’s to your success,

Trina

P.S. Mark Your Calendars.  SPEED NETWORKING Coming MAY 18, 2010.  MORE DETAILS TO FOLLOW.

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In talking with small business owners who are struggling to find success, I am often struck by how strongly they resist change.  In my role as small business consultant, I seem to have to bite my tongue at least twice a day so I don’t blurt out that Dr. Phil one-liner, “So, how’s that working for you?”  I try to listen, give constructive suggestions, and try not to over-promise on how I can help their small business grow, but it’s so hard when I see what great potential there is with offline relationship-building techniques complemented by online social networks and online marketing techniques, and so many small business owners don’t.

Take the insurance agent I recently met.  He has been a small business owner selling property/casualty/health insurance for almost 12 years.  The past 2 years have been the hardest of his career.  He is struggling to find new business.  Where does he currently get most of his clients?  The majority of new business comes from a half-page ad he runs annually in three yellow page-type directories, but the phone doesn’t ring as much anymore.  The other main source of new business are leads he gets from his parent insurance company.  Where do those leads come from?  Those leads are people doing online searches, of course, not people looking in the yellow pages.  Lightbulbs coming on, anyone?

Does he have a website?  Yeah, the one the company put up for him almost 5 years ago – and it’s never been updated, at least not by him.  Does he promote it?  Not really.  Ever think about a blog? No, too time-consuming.  ”Are you on LinkedIn?” I asked.  ”I think so,” was the reply.  I looked him up.  Yeah, he has an incomplete profile and only 12 connections.   Facebook? That’s for kids.  Twitter?  Doesn’t get it.

“So what steps are you taking to encourage your current clients to refer more business to you?” I asked.   Nothing systematic, it turns out.  I didn’t have my laptop with me at Panera, but if I had, I would have made him sit through THIS VIDEO right then and there.  Ah, live and learn.  He got a follow-up email from me AND a thank you greeting card is on the way, so he’ll be exposed to the information that can literally turn his current customers into a dynamic referral machine.  Will he take action?

“What networking events do you regularly attend?”  None.  He used to be involved in the local Chamber, but not now.  I suggested a couple groups that he may want to check out, but he has young kids so evenings are spent at home.  Some of these groups meet in the morning or over lunch.  No enthusiasm.  I don’t want to say the guy was negative, but I think all he could see was the desperation of shrinking business, not the excitement of growth.  But he’s not willing, right now anyway, to hire me to help him.  The pain isn’t great enough — yet.

On my way home from my meeting with him, I was listening to a CD I had gotten a couple years ago from my good friends, Dave and Linda Brincks, of ActionCoach International, entitled 6 Steps to a Better Business, featuring ActionCoach founder Brad Sugars.

One of the things Brad talked about was overcoming resistance to change.  (Sidenote: I once said I wanted to be like Brad Sugars when I grow up.  I still do.  He imparts a lot of common sense.)  Turns out, there’s an actual scientifically-proven mathematical formula that governs when an organization – either an individual, small business, or even the largest corporation or government in the world — overcomes resistance to change.  It was actually introduced back in the 1970s by corporation efficiency expert Peter Drucker and then mathematically proven by the team of Gleicher, Beckhard & Harris in the late 1980s.

Anyway, the formula is stated something like this:

Dissatisfaction + Vision + Action > Resistance to change

Basically, in order to overcome the resistance to change, there has to be a certain level of dissatisfaction, often rising to the level of actual pain, the small business owner wants to alleviate. But pain is not enough.  The small business owner will continue to do what he or she has always done despite the pain unless there is also a vision of what their business can look like after the pain is removed.  That’s where a business consultant like me can help.  I help refine, or maybe even completely define, the vision.  But envisioning the result is not enough.  There has to be action.  Meeting with me may have been my insurance agent prospect’s first step.  But he doesn’t yet have the vision.

I have my work cut out for me with him.  Only when all three elements are in place: 1) enough pain, 2) a clear vision, and 3) action will he be willing to let go of his current ways to doing business and try some new things.

I am convinced that building relationships is the way to build a successful small business today.  Whether it’s offline relationship-building activities, like consistent communication strategies like SendOutCards, or newsletters, or even one-on-one personal networking, or it’s online relationship-building activities like email, blogging, and social media strategies, no small business owner is going to be able to really experience the success he or she seeks without embracing a new vision and overcoming  resistance to change.

If you are dissatisfied with your current business, and are ready to seek out a new vision, then take that action and call me at 614-753-5979 or email me at SuccessPointConsulting@hotmail.com.  I’m ready and excited to help.  A more successful small business is in your future.

Until next time,

Here’s to helping you reach your Success Point,

Trina

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Research has shown that it can often take seven or more contacts before a prospective customer will buy from your small business.

Are you doing enough to convert each contact into a buyer?

Sometimes you meet a prospect when it’s the         wrong time for them.  You give them a business card, or a link to a website, and hope for the best.  But they never call, they never respond.  But eventually, they will be in the place where they need or want the service your small business provides. That’s why it is so important for every small business to have a prospect contact follow-up plan in place.

Let’s use a financial planner as an example.  Everyone needs a financial planner in their corner.  They need that extra set of eyes looking at their financial situation, helping them make good financial decisions.  But many people do not.  There are many reasons:  some people say that financial planners are too expensive, or they don’t have enough money to make it worth their while, or financial planners only want to sell them insurance – they’re not really interested in doing what’s best for the consumer.

For whatever the reasons, the market for financial planners can be resistant to hiring a new planner.  But then the prospect loses his job and now has to make a decision about his IRA.  Or the prospect receives an inheritance and doesn’t know how to invest it.  Or the prospect has a new baby and wants to set up a college fund.  He vaguely remembers meeting a financial planner a couple months ago, but doesn’t remember much about him.  He turns to an internet search or asks his brother-in-law at church and that financial planner never gets the call.

So what’s the smart financial planner to do so that he does get the call instead of his competitor?

Create a prospect contact follow-up plan.

For most service-related small businesses, every prospect you come in contact with should receive at least three contacts from you within the first month of the initial contact.  This reinforces the initial information on what your services are and what sorts of situations you can help with.  It could be two letters and a telephone call.  It could be two telephone calls and one letter.  It could be two emails and a telephone call.  It could be a letter, an email, and a telephone call.  You decide what works best for you.

After the initial month, you need to decide whether you want to keep in touch with these potential clients monthly or quarterly.  Do not go more than four months without contacting them again.  Work out a plan.

For instance, your follow-up contact plan may be something like this:

Initial Contact – Day 0

Follow-up Letter with a Free Report on why Retirement Planning is more complicated today than ever before – Day 3

Follow-up Telephone Call, did you read the report, can I answer any questions? – Day 10

Follow-Up Letter, Touching Base – Day 30

Letter or email, Financial Topic of Interest – Day 60

Postcard, Special Offer – Day 90

Telephone Call – Checking in, Can I assist you in any way? – Day 120

Letter or email, Financial Topic of Interest – Day 150

Survey (print or online) – Day 180

Postcard, Special Offer – Day 270

Unexpected Greeting Card – Day 360

Your ongoing contacts should not be overbearing or needy.  They need to be warm and friendly.  They need to be informative.  All you are trying to do is stay top-of-mind with these people so that when they or someone they have frequent contact with needs your services, they will think of hiring you first.

There are several tools on the market that can help you make your prospect contact follow-up plan easier to manage.  I personally use iContact for email marketing.  They provide great templates for newsletters, they have a decent autoresponder system, their survey platform is easy, and they are affordable.  Plus, they offer a 15-day trial to start, so there’s no reason not to try them.  Check them out.

For real reach-out-and-touch someone relationship-building, I personally use SendOutCards.  Check out a great video on how their service can really boost your business at http://NewReferralGrowth.com You can send out 3 customized greeting cards for free on me.  I highly recommend it to anyone in personal or professional service industries where competition is high and relationships mean the difference between success and struggling, especially realtors, financial planners, insurance agents, accountants, attorneys, day spas, hair salons, and the like.  It’s also terrific for everyone in direct sales and even companies like Mary Kay, Pampered Chef, Tastefully Simple, Tupperware, and other similar programs.  Plus, it’s great to never miss a family or friend’s birthday or anniversary again.

There is no “right” way to stay in touch and there is no secret formula that will guarantee success.  But set up a follow-up contact plan, follow it consistently with every prospect you meet, and in time you’ll reap the rewards.

If you need assistance in creating a prospect follow-up contact plan, or other marketing ideas, please let me know.  I would love to help.  Email me at SuccessPointConsulting@hotmail.com.

P.S.  If you are in need of a financial planner in the Columbus, Ohio, area, give Augustus, aka A.W., Abel a call at 614-389-2075.  Check out his website at awabelfinancial.com.  I’m working on some changes for him so check him out now, and then again in a couple weeks!

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The Internet can be a big, intimidating place for anyone thinking of starting a new online business.  Much like the hungry person facing        the all-you-can-eat buffet, a small business owner goes online, sees so many programs and webinars and systems, each one shouting Buy Me!  Buy Me! that he can’t help but sample this and that.

But eventually, our new online business owners doesn’t feel so good.  His credit cards balances are bloated and credit limits are maxed.  He’s committed to several hundred dollars a month in website hosting , autoresponders, co-op advertising plans, and other various programs and systems.  He has 100 emails a day flooding his four email accounts, each one touting another sure-fire marketing program to buy.   He signed up for Twitter, Facebook, LinkedIn, MySpace, Tagged, Friendster, and four other social networking programs.  He starts to spend time, not on building a business, but reading and deleting emails and tweets, writing on walls, bouncing around the internet to see if that NEW marketing system fills in a blank in his business plan he didn’t even know was there.  After two months, he becomes so discouraged by his lack of progress and overwhelmed by the sheer effort of just trying to keep up, he quits.

It’s okay.  Most of us have been there.  You are not a failure as an online business owner, you are human.  But you are also proof that online marketing works.

While there is no one solution that is perfect for everyone, here are four easy steps that should take you from overwhelmed newbie to money-making pro in record time.

1)  Make a Business and Marketing Plan and Stick to It

Finding your way through the myriad of opportunities online can be a daunting task.   And having the perseverance to work through the chosen program until you succeed is the difference between business success and failure.

Write out a game plan before you even buy your first domain name.  Do your due diligence.  Check out. your online competition.  Do an online search and see if the marketing program or online income system is getting good reviews in forums, on Squidoo, HubPages, in articles, and on blogs.  You have to read every review with a grain of salt, of course, but in my experience, I have not found a single program that didn’t have both pros and cons discussed somewhere.

Your first decision needs to be what kind of online business you want for yourself.  Some of your choices are:

1)  Promoting other people’s digital products as an affiliate

2)  Recruiting other marketers in a Multi-Level Marketing program

3)  Promoting your own products on your own websites

4)  Purchasing other people’s products to re-sell on your own websites or Ebay-type sites

Any of these business strategies can be successful.  There are people making hundreds of thousands of dollars each year doing each of these strategies.  But you can’t do them all at once.  It will make you crazy, unfocused, and ultimately, unsuccessful.  The marketing strategies that make digital-product affiliates successful are not exactly identical to the online marketing that works for Ebay.  There are similar concepts, but the devil is in the details.  Pick one type of online business and commit to it.  The other types of programs will still be out there after you’ve mastered your first choice.  The beauty of the Internet is that there are no limits.  Conversely, the problem with the Internet is there are no limits.  Give yourself the best shot at success.  Pick one online business, make a plan, and then work the plan until you succeed.

2)  Learn All You Can

Becoming a successful online business does not happen overnight.  Do not believe any program that says it’s easy.  If it says you are going to plug-in this program and viola’ you’ll make $30,000 in the next 3 months, it’s most probably a scam.  Could it happen?  Sure.  Will it happen for you if you are a complete newbie?  No.

3)  Set an Initial Budget and Stick to It

It’s so tempting.  Every program on the internet sounds like a winner.  It’s just another $197, and look, I’ll get $5,000 is free software that will let me beat Google Adsense at its own game.  Really.  Before you buy that first program, set a budget.  Do not spend a dime over that initial set budget UNTIL you have made your first sale.  This is a cardinal rule, and you shall not break it.  It doesn’t matter how tempting the offer sounds, if you have to spend more than you have budgeted, you can’t buy it.  Period.  There are tons of ways to promote products and services online for free or at little cost.  But even at a little cost, it can add up quickly.  The free methods take a little more time and effort to see results, but it’s worth it.

4)  Take Advantage of Any and All Support Offered

The most successful online business owners are the ones who reach out and take advantage of any and all help.  They participate in forums, they read blogs, they continually read and learn.  Take advantage of coaching programs if it’s within your budget.  If it’s not in your budget, use the free resources until you have made enough money to afford coaching.  The answers and solutions are out there.  You can find it if you look.

Building an online business takes time and effort, but for many, the rewards can be enormous.  Just stay focused and don’t give up.

If I can help you develop your online business plan, or create your online marketing strategy, please let me know.  Helping small businesses succeed is what I do.

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Every small business online quickly discovers that you need to have traffic to make any website or blog successful.  Just as quickly, you’ll discover that traffic is an elusive thing to find.  Traffic, traffic, traffic. The fact: building traffic to a website or blog takes time. It doesn’t happen overnight. Even if you find the perfect keyword that has no competition so you’re on the first page of Google for that keyword, chances are it only gets a few hundred hits per month, if that. So unless you have the resources of Fort Knox at your disposal, you can’t effectively buy clicks for keywords that get thousand and thousands of clicks per day, especially if your site is not already highly ranked by Google.

What if they were all on their way to your website?!

Building traffic to any small business website or blog is a result of cumulative efforts. Traffic at first will be a trickle. The trick is to create a plan to exponentially expand your reach so that each effort builds on the next. Here are several proven no- or low-cost traffic-building strategies that should be in the marketing mix of every internet marketer.

First of all, make sure your website URL is connected with websites that get lots and lots of traffic. If there are ways to have direct links on your site to Amazon or eBay, do it. Even if the connection is tenuous at the beginning, it will help increase your visibility in the search engines.  Google ranks websites according to how “relevant” they think your site is.  Lots of links to and from your site or blog make it look more important.

Also, take advantage of the link and content opportunities available at sites like Squidoo or HubPages. Create a lens or a hub complementing your product or service and make sure your URL is either in the text (conservatively, of course, no spam), and in your signature and profile. Then promote these pages. Theses sites are highly ranked by Google, so if you can rise to the top in these formats, you will increase your own site’s relevance.

Write articles and submit to multiple directories, making sure your URL is in your author resource box.  Definitely get some articles in Ezinearticles.com, as it’s the biggest and Google loves articles accepted there. Different readers prefer different directories, so make sure you spread your work around. Go a step further and submit your articles to sites like Digg, Reddit, De.li.cious, Stumbleupon, and similar bookmarking sites. Again, traffic is a result of exposure so do whatever you can to get your links in front of eyeballs.

Learn how to use some of the social bookmarking and networking sites, like Facebook, LinkedIn, and MySpace.  Participate in forums, making sure you include your URL in your signature and profile. The more comments you make, the more the URL to your small business website or blog will be seen.

Make sure your small business site is listed in directories. There are thousands and thousands of directories. You can manually submit to several hundreds, or pay a service to submit for you.  I have been using TrafficBug.com lately, and I must say, the results have been impressive.  If you do it yourself, just make sure you submit your sites to categories that make sense.  How many newbie website or blog owners forget to even register with Yahoo?  It’s the simplest thing.  Just go to http://siteexplorer.search.yahoo.com/submit and put in your URL.  It may take a few weeks to register, but doing that simple, 20-second submit will leapfrog your site over thousands of others that are waiting to be “found” by Yahoo.  Raise your hand, tell Yahoo you’re there and ready for business.

Never forget Google Adwords, as it can be very effective, though costly if you use the wrong keywords. But also consider advertising directly on Yahoo search marketing or even Microsoft AdCenter. These provide a great deal of traffic and are typically less competitive and less expensive than Google.  Personally, every head-to-head test I have run so far between Google and Yahoo, Yahoo has won every time as far as quality clicks for less money.

Just keep working on each of these traffic-building strategies and traffic will begin to build to your small business website or blog. The more traffic, the more eyeballs, the more Success. Just keep at it and you will succeed.

If you need help developing a traffic-building strategy for your small business website or blog, please let me know.  I would be glad to map out a step-by-step plan to build traffic and get the results you want.  I want you to reach your Success Point.

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Does your computer do this to you?  I woke up this morning, all rarin’ to go, ready to finish up some market research I owe a client on, of all things, reikki for animals (this is the small business she wants to start and by golly, I think there may be a market for it — who knew?!) and when I fired up the computer, I saw the dreaded “Do not turn off your computer. Installing update 1 of 13.”   Ugh.

My first reaction was “Oh no, what a waste of time.  There’s nothing wrong with my computer. It’s running fine the way it is.”  But then I recalled a conversation I had just this past Tuesday with my good friend Tony.  So I sat back, had a third cup of coffee and said “Okay, it’s needed.  So go ahead baby, update.”

Tony has been in business for himself, quite successfully I might add, for about 12 years.  He has a law degree, an MBA, and is a CPA.  He specializes in auditing the financial records of mid-size to large companies, often when the company is preparing for a merger or sale or restructuring.  I’ve known him for several years and he was on my “get in touch with” list.  So we were talking and he was complaining about how business has just dried up this past year.  He has laid off a couple accountants and is afraid he’ll have to close his doors.  This economy, oh dear, it’s ruining everything.

I couldn’t resist putting on my small business consultant hat, so I asked him what marketing he was doing to find new clients.

Well, he buys lists of the CEOs and CFOs of companies over a certain size and mails them a direct mail package.   He used to have a salesperson on staff fulltime who would follow up with those companies with face-to-face appointments, but his salesperson resigned last Spring and he hasn’t found a replacement yet.  So he calls, or one of the other accountants calls, when they can.  Does he go to networking events?  No, between his daughter’s soccer and his church choir practice, and his school district’s elimination of busing, he just doesn’t have time. Again, his salesperson was the one who always did that.

As a friend, I tried to gently point out that he needed to get a salesperson on board right away, that this was not something that could wait.  He said he couldn’t afford to hire anyone right now, especially since he had just let two accountants go, both of whom were both fairly long-term employees.  It didn’t feel right to hire someone new.

I wanted to be helpful, so I asked him if he was using LinkedIn.  He had heard about it, but hadn’t gotten around to it yet.  He thinks his previous salesperson was on LinkedIn, but he wasn’t sure.  Twitter?  No, he doesn’t really understand how it works.  Facebook?  That’s something kids do.  Blog?  He’s not a writer.  Every suggestion I threw out was met with resistance.

His marketing methods have provided a decent living for his family and his employees for twelve years.  In his mind, the thing that is making all the difference this year versus previous years is the global economy.  His small business is a victim of circumstance.  Success will return once the economy bounces back.

Will it?

Just like my first reaction this morning was “ugh, who needs this, what a waste of time,” I now realize that his reaction to my suggestions were actually exactly the same.  Just like me and my computer, his small business needs a system update, but he doesn’t see it.

Whether he realizes it or not, he is relying on old, tired marketing techniques.  Sure, they can work but to really perform at an optimal level, he needs to embrace new marketing methods.  Becoming a successful small business in today’s market requires a different set of tools in the marketing toolbox.  And the fact that he could leverage a network like LinkedIn and maybe achieve similar or even better results than he is currently getting from those lists and direct mail packages at almost no out-of-pocket costs … but I couldn’t convince him.

He thinks his system is running fine.  No update needed.

I offered to put together a plan for him, to introduce him to the world of Web 2.0, but he declined.  He can’t afford me right now, he says. I know where he’s at.  How many times have I hit the “remind me later” option when presented with an opportunity to update?  But eventually, either I accidentally hit the button the computer cleverly puts in the path of my cursor or I get so tired of seeing the notice that I give in and say, “Okay, update now.”

So I guess I’ll have to keep on him for a little while.

If your marketing is not performing like it used to, perhaps you need a system update, too.  Just like a computer, if you keep putting off update after update after update, eventually your computer will just stop functioning altogether, and so will your marketing.  You don’t want to wait until your small business has ground to a complete halt before you take action.

If you need a fresh set of eyes to look at your current process and made suggestions on how to improve your performance, let me know.  I would be glad to help your small business reach it’s Success Point.

See you soon.

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