Hi, thought I’d do something different today and do a Video Blog (or Vlog as they are called).

Enjoy!

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WOW! That’s all I could say after I heard the results.  Twelve inquiries and 3 sales of a downloadable e-book from a series of classified ads – that was pretty good for just about three hours of work.  I had almost forgotten completely about classifed ads until I was speaking with a small business owner who uses them regularly — but now I’m beginning to use them for my own business, and helping more clients plug into this little marketing success secret.

Online classified ads are a very simple, but often overlooked, marketing technique to get your business message out.  It is easy, it is inexpensive, and a recent study showed that 47% of all internet users browse at least one classified ad site a week. It takes a little bit of time to register and submit your ad to alot of sites, but if your competitors AREN’T taking full advantage of those potential inquiries, you may want to consider at least testing a few sites to see what happens.  Some of the sites offer a paid submission service and it is my understanding that for a winning ad, it pays to use a submission service.  But don’t do it until you are convinced the ad will pull in response.  No reason to pay to have a non-performing ad mass distributed.

Besides generating sales and inquiries, another great use for classified ads is testing of offers, headlines, and messages.  You’d be better off failing to connect with customers with a classified than with a pay-per-click ad.  Many of the top internet sellers use classified ads merely as a testing ground before they launch a PPC campaign.  Put out several different versions of ads and see which ones garner the most response.  Then keep tweaking the ad until you have the best ad you can make.  Then transfer it to a pay-per-click campaign, and you’ll likely see better response than if you had started with PPC.

As with all online marketing strategies, you need to use target keywords in your ads.  Most classified ad sites are searchable, so make sure you are using words your potential customers are looking for.  And yes, major search engines like Google and Yahoo scan the classified ad sites and will note your backlink. 

Try to grab attention of your readers.  Funny or odd subject lines that cause people to stop and go “Huh?” often work.  I recently stopped and read an ad with the headline “If a frog asked you to go to the movies, would you say Yes?”  It caught my attention at least. 

Here are some of the bigger Free Classified sites that you may want to try:

• http://www.inetgiant.com
• http://www.ecki.com/links/advert.shtml
• http://www.usfreeads.com
• http://www.boconline.com
• http://www.craigslist.com
• http://www.kijiji.com
• http://www.backpage.com
• http://www.sell.com 
• http://classifieds.excite.com
• http://classifieds.yahoo.com

 Each site has their loyal following, so you have to research a little to find out where your product or service would perform the best, but it’s worth trying.

Good luck and let me know if you have had any classified ad success stories.

Here’s to your success,

Trina

P.S.  Special Offer:  I’ll write 5 versions of a classified ad and submit them to all ten of the classified ad sites listed above for only $100.00.  That’s 50 submitted ads.  What’s your time worth?   If you are interested, please email me at Trina@SuccessPointConsulting.com.

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Ok, I admit it.  I am not an early adopter of all things digital or electronic.  I’ve only been on Facebook for about 9 months, Twitter for less time than that.  I do not own a big-screen TV, nor do I TiVo.   

At my house, not that long ago ...

  Heck, for that matter, I don’t even get HBO or Showtime.  I don’t own an iPod.  I don’t have a “smart” phone or Blackberry.  I resisted getting a phone with a camera for quite a while because I couldn’t imagine walking around taking random photos.  However, now, if anyone asks about my nieces, I can whip out my phone (that is always with me) and show them pictures from the latest cook-out.  And believe it or not, I now often appreciate getting photos emailed to me from friends and family, straight from their phones. 

I also resisted text messaging for quite a while.  I used to get annoyed with certain friends and colleagues who refused to answer their phones and talk, but would respond to a text within seconds.  Now, oddly enough, I find myself being more and more like them.  I am discovering the appeal of text messaging.  (Though I still don’t approve of texting and driving, my dear friends — and you know who you are!)

So when a friend suggested I look at a new mobile marketing company that is about to launch, I was a little skeptical.  But I went, I looked, I listened. And I walked away a believer.  Mobile marketing is going to be big.  I knew that print and direct mail marketing that I did for so many years of my career was becoming less and less effective.  When is the last time you actually used those yellow page books to look up a business?  I don’t get magazines sent to my house anymore, but I still read the headlines and certain articles online.  Just think about all those advertisers that no longer  have access to me.   Not all of them followed where my eyes went.  

I have seen the full potential of websites, blogs, and social media outlets like Facebook, and Twitter, and LinkedIn for business.  I watch in fascination the people who are embracing FourSquare.  And what I see are the people who are really good at marketing, really good at understanding human behavior, and who really know who they are and what their brand represents, are the ones taking advantage.  I think the same is going to be true of mobile marketing.  You have to get your message in front of people — you have to go to where their eyes are.  Why do Super Bowl ads work?  Because of the eyes.

For those companies who have, or want, repeat business, mobile marketing could be a no-brainer.  Restaurants, bars, stores.  Having a slow day?  Text a special offer to everyone who has opted-in previously – ”Unadvertised Special: 20% off all blue jeans until 6 p.m.”   Or “Buy one Get One Free Entrees tonight.”  Any organization with members, like a gym or church, can send out reminders about special events or encouraging words on a regular basis.  And what about the daycare center or school that has to close because of bad weather?  Public speakers and bands can notify their followers of the appearance dates and locations.  The possibilities are endless.  I can’t wait to see what kind of small business success can be generated from the phone.

Those companies who want a competitive advantage, who are willing to be creative and take a chance, and who know their customers and their brand, are going to embrace mobile marketing, quickly.  I think this new company,                     iZigg Mobile Marketing, has got it right.    

Go to where the eyes are, and the eyes are on the cellphone.  It’s coming.  There are some folks doing it now, but not nearly at the scale that it’s going to be.  Remember when companies didn’t put a website or email address on all their marketing materials?  But now, it’s automatic for most.  Soon it’s going to be the mobile marketing short code.

Some of the things I like about iZigg:  1)  It’s the right kind of product at the right time; 2) I think the packages seem pretty competitively priced from what I’ve seen; 3) They seem to have financing, technology, relationships, and leadership that position them ahead of any current players in the market; 4) They have purchased the exclusive rights to short code 90210, which means their branding is going to be recognizable very quickly.  Not only is it memorable for the promoting business, it’s going to be universally associated with iZigg; and 5) They have chosen to take it to market using network marketing, which means that it will grow fast everywhere.  There’s a reason Robert Kiyosaki, Donald Trump, Warren Buffet, and Richard Branson (all billionaires) have all come out in the past few years and announced that network marketing is the most powerful business model at work in today’s economy.  Because it works.

So, I’m getting involved.  I am going to be encouraging all of my business clients to try it.  I’m going to help them set up campaigns to test it out.  I will have several test accounts available, so if you are interested, please let me know.  Some won’t work, but some will.  And we’ll start learning about this new marketing method.  I’m excited about the possibilities.

If you want more information on iZigg, or if you know anyone who is looking for a network marketing or mobile marketing sales opportunity, just email me at SuccessPointConsulting@hotmail.com and I’ll get you hooked up with more information.

Until next week,  here’s to your success,

Trina 

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OK, so you have your list of potential keywords or keyword phrases that you think searchers may type into a search engine to find you, and you know what your competitors are using.  Now you need to evaluate those keywords to find the one or two that will be most effective toward moving you toward online success. 

This is the part of the process where a good software program, like the full version of WordTracker or Market Samurai, really comes in handy.  But if you only have one or two websites and you only do this process occasionally (which you should update your research every 6 months or so because phrases go in and out of popularity), then you can get good results by using the free Google keyword tool.

So surf over to https://adwords.google.com/select/KeywordToolExternal. This is Google’s free keyword tool and it is the model on which all other tools are based.  Google is currently Beta testing a new interface, which I don’t use because they limit your results to the top 100 keywords. As you’ll see, in really competitive niches, I will often look at 300 or more keywords and phrases, so the new interface makes it a pain.  So for now, if I’m going to use Google, I immediately click on the link at the upper right hand side of the page that says “Previous Interface.”  

Once I’m there, here’s the basic process that I have found works for me and my clients:

         1)  Select the second choice “website content” in the first section. 

         2)  Type in your website address in the search box and hit “get keyword ideas.”    This will create a list of what keywords Google is currently associating   with your site.  It’s not unusual to see some phrases that really don’t apply.

         3) For each “section” go to the bottom and hit the “add all” link.  This will create a  list of selected keywords in the right hand bar.

         4)  Compare this generated list with the list you created on your own.  Add any missing phrases to your list by scrolling down to the bottom and hitting the “Add Your Own Keywords.”

CAUTION:  DO NOT EDIT the list at this time.  Even if some of the phrases are just wacky, don’t remove them yet because they’ll just get added back in.

         5)  Once you’ve completed this list, hit the “Get more related keywords” box.   This will automatically move those keywords into the “get keyword ideas” box at the top of the page.  Type in the Captcha and hit “get keyword ideas.”

         6)  Go to the bottom of each section and add any new keyword ideas to your selected keyword list.  Again, don’t edit, just add. 

         7)  Repeat this process until very few new keywords come up – often takes 3 to 5 repeats.  You should now have a list of 200 to 300 or more potential keywords.

         Once you are satisfied that you’ve gotten more keyword ideas than you could possibly use hit the “get more related keyword ideas” one last time.  This time, though, go through the list in the top box and delete any obviously non-relevant words or phrases.  

         9)  Once you’ve edited your list, click on “Filter my results.”  Select the box that says “don’t show new ideas, give me data on my selected keywords” and then hit “Get Keyword Ideas.”

         10) NOW is when you really start to edit and refine.   Click on “Global Search Volume” heading.  This will sort the results according to volume.  Everyone is different, and your actual numbers will depend on your target audience, but I typically will remove every word or phrase that has more than 150,000 searches per month.  Those words and phrases are just going to be too competitive and it’s going to be almost impossible to get ranked for them, at least in the short-term. I then usually scroll down to the bottom and look at the phrases that say “Not Enough Data.”  I will remove all of these, too.  (Now, you are removing them from your list on the right hand side, not from the results box.  If it’s too confusing, you can go ahead and repeat steps 5, 8-9 to get rid of the phrases in the main results box.)

        11)  Find the box at the top of the results that says “Match Type.”  Change the selection to “Phrase.”  You’ll see the number of searches change.

        12)  Then you can start to evaluate the keywords and phrases you have left.  Look at the Advertiser Competition column.  Solid green means the phrase is very competitive, that alot of other sites are targeting those same words.  The gold is in the phrases that are NOT solid green, so start with those.

        13)  Now is when it gets fun.  Open up a new tab in your browser and open up a Google search box.  Type the phrase:  allintitle: followed by the search term you are interested in within quotes e.g.  allintitle: “divorce rules Ohio”.

        14) When the search results come up, look at the top right hand side of the page.   There will be “Results 1 of XXXXXX sites.”  This is the number of competing sites for that particular keyword or phrase.

         15)  Do this with every potential keyword phrase.  As you pull up the results, look at the sites that come up.  If Google is pulling up well-established competitive sites, it’s going to be hard to compete.  However, if the Google results are Wikipedia, and Ezinearticles.com, and directory listings, then, even though there may be more than 50,000 competing websites, they could be “soft” competitors and there is opportunity for you to dominate the phrase with an aggressive SEO campaign.

        16)  Create a spreadsheet that shows you the phrase, number of global searches, and number of competing websites.  You may also want to make a note of the top 3 or top 5 search results.  Look at the data.  Though there is no hard and fast rule, it is a common theory that the “sweet spot” for SEO is a search term or phrase that gets at least 2,400 global searches per month and has less than 50,000 competing sites. With dedicated SEO promotion, a site can often appear on the first page of Google results of a sweet spot term in less than 30 days.  If you’ve got one or two keywords that fall into that category, congratulations, you are on your way to online success.  Keep this data and compare the results in 6 months.

Congratulations, you’ve just learned the basics on how to conduct keyword research.  Next week, we’ll look at what to do once you have your target keywords selected.

Here’s to your success,

 Trina

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Adventures in Uncovering the Mysteries of Facebook Demographic Targeting

If you are at all in tune with the world of social media, you probably heard about all the changes Facebook has been making the past couple weeks.  One of the big changes is that Facebook   is going to start aggregating the data from all the websites you “like” on the web and is going to make that data available to marketers.

Now, wearing my small business consultant and marketer hat, I’m absolutely drooling at the possibilities of being able to talk to exactly who I want as a customer.  But wearing my advocate of privacy and “no one needs to know that I sometimes visit certain celebrity blogs” hat, I’m leery.

But Facebook already has an awesome database available for marketers.  And my clients and I are proof.  I was working with a client on Friday who showed me the ad she had put out on Facebook last week.  She is selling a customized Sham-moo Shammy package (very similar to the as-seen-on-TV ShamWow) as a promotional give-away for companies like car dealers, marinas, motor home manufacturers, and car enthusiasts.  She had very wisely targeted men in certain age categories, in certain professions, and with certain hobbies.  In about 2 days, she had garnered 161 clicks through to her website but no sales.  But she is only spending $.32 per click, so it wasn’t outrageously expensive.    I suggested some changes to her ad and to her conversion page, and showed her how to get a code for $50 in free Facebook ad credits, and she’ll be running it again this week.

But as we were working on her Facebook page, an ad popped up for a set of exercise CDs.  We commented on how eye-catching the ad was and I said I had never seen it before.  She said she sees it every day and then said, “I think I get it because my husband and I go dancing.”  Wow.  A consumer who knows why they are being targeted.   A few minutes later, it was for a fat-burning muffin.  A little bit later, we noticed an ad for a nutritional supplement.  So on a whim, we pulled up her profile.  Sure enough, among her interests are dancing and health.

Later that evening, I got on Facebook.  And on my home page, I have an ad, no, not for an exercise CD, not for a nutritional supplement, nothing nearly so healthy.  My ad is for Oscar Mayer hotdogs.  Oscar Mayer?    The next ad that pops up is for Taylor-made golf clubs.  That makes sense, I like to golf.  Then an ad for a bouquet of flowers appears.  Ok, I have a mom and it is Mother’s Day next week.  The next ad is for real estate funding.  Great targeting because I dabble in real estate investing and am connected to lots of real estate folks. 

And then another Oscar Mayer ad, this one touting a contest to get a ride in the Wienermobile.  Oh No!  How did they know?   Is it possible that Oscar Mayer somehow has a record of everyone who has ever ridden in the Wienermobile  (which I did in 2001 – see!). 

Never thought anyone would ever find out

 Did they somehow share that information with Facebook?  Believe me, there is nothing in my profile that screams hotdog lover.  Or is there?

Let’s see, I don’t have k ids, so that’s not it.  I’m female. Females tend to do the household shopping. So they may just be targeting females of a certain age.  I love golf, reading, and … Cleveland Indians baseball.  Ah, could it be the baseball?  Nothing else really makes sense.  It has to be that they are either targeting females, people who like baseball, or maybe even females who like baseball.  Or they might just be excluding people with healthy activities and lifestyles.  Whew, at least I think my secret fascination with the Wienermobile hasn’t been leaked, yet.

But the moral of the story:  if you are getting ads that don’t seem to be targeted to you, you may want to look at your profile and figure out why.  Then think about your product or service and try to come up with characteristics that would be shared by the majority of your target audience.   How could you get an ad in front of them?  There is going to be so much data available, it’ll be your own fault if you are talking to the wrong people.

As always, if you need help defining your ideal customer or other marketing needs, just let me know by dropping an email to SuccessPointConsulting@hotmail.com.

Here’s to your success,

Trina

P.S.  Heather Tapia’s Abundance Marketing Pro series continues tonight (Monday, May 3) at 6:30 p.m. at Raisin Rack in Westerville. Tonight’s topic:  Creating a Plan of Action.  Should be great.  Check it out.

P.S.S.  Most of you have heard, but just in case you haven’t — I’m now the Columbus Business Events Examiner for Examiner.com.  Send me your press releases and event announcements and I’ll do what I can to get your events promoted and reviewed.  Also looking for event-support types of news, like venues, caterers, DJs, event planners.  It’s gonna be fun!

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I recently started working with a new small business client who, on the surface, seems to be very internet-savvy.   They are blogging, they are active on Facebook, LinkedIn, and Twitter.  They have an attractive website.  They are SEO smart so they are getting decent traffic to their site.

The problem is: they aren’t getting any sales off the internet.  They have a presence, yes,  but it’s not translating into dollars.

Can I help them?

In my analysis of their to-date efforts, I opened up their Twitter account and looked at all their 1,061 Tweets (4 to 6 a day for about a year now).  What struck me immediately was that I had no idea whose Tweets I was looking at.  Their picture was their logo, which is fine if you know them, not significant if you don’t.  About half of their Tweets were about the weather or current events, maybe a quarter of them were Re-Tweets of other people’s stuff (which is good if there is some sort of tie-in to you, which there typically wasn’t), and maybe a quarter actually mentioned a product or service they offer.  Every Tweet used a cloaked URL.

In 1,061 Tweets, the actual name of their company had not been used once.

The company name is not terribly long (it’s half the length of Success Point Consulting).   Honestly, it’s probably the same length as the cloaked URL.  “Why use the cloaked URL?” I asked.  So they could get reporting from Hootsuite.  Now, don’t get me wrong.  I am all about tracking and measuring.  So I looked at their Hootsuite statistics.  The most clicks they had ever received on any one message over the past 12 months was 48 clicks, and that was a Tweet about support for relief efforts in Haiti.  Those Tweets didn’t go to their website, they went to a relief organization.  The next Tweet with the highest number of clicks got 14 people to click through to a Youtube video that had nothing to do with their company.  The rest of the top ten were 5 clicks or fewer.   Most of their Tweets are going unnoticed and the ones that are getting noticed are sending people to other sites. They are not engaging with anyone.

They are also following 3 times more people than are following them, but that’s another discussion …

So, as an experiment, I set up a couple of marketing-oriented Tweets and used the actual web address of the company’s home page instead of a cloaked url.  The next day, I was going through my usual morning routine in my consulting email account and I saw a Google Alert come through for their company name.  Surprise!  Google had picked up the Tweet that had their company name in it.  This was the first Tweet that had come through to Google Alerts.  The previous 28 Tweets or so since I had started working with them had been ignored.  Ever have one of the “Ah-ha!” moments?  Does a cloaked URL block Google from recording Tweets as backlinks and if we use the full company URL, will we get better ranking in Google?  Is this actually a SEO tip that I had somehow missed in all my previous research?

So I went surfing the web, trying to find an answer.  One place I went was SEOmoz.org, which does list url cloaking as a negative factor for Google rankings.  But I couldn’t find a whole lot of talk on the subject. 

My gut tells me that companies should be using their brand name on Twitter at least occasionally.   I understand the benefit of cloaked URLs and I use them myself, but I’m going to be more selective on where and when from now on. What about you?  If you pull up all of your company’s Tweets from the past year, are they clearly from your brand?  Would readers be able to learn anything about you and your company?  Do you try to use your company name in your Tweets, or do you rely strictly on cloaked urls?

In my mind, the jury is still out and I still have lots of work to do to start generating sales from Twitter, Facebook, and LinkedIn  for this company, but I feel I might be going in the right direction.  I’ve changed their mix of Tweets to about 75% marketing-oriented (I’m actually putting offers in the Tweets, how novel!) to only 25% Re-Tweets and comments on the general nature of the world. 

Please leave your thoughts and comments below.  If you need ideas on how to better utilize social media and other online marketing strategies, please give me a call at 614-753-5979 or email me at SuccessPointConsulting@hotmail.com

Trina

P.S.S.  Another friend, Dr. Gwen Dwiggins, runs an outstanding clinic for autistic children, The Accelerated Learning Clinic, 5158 Blazer Parkway, Dublin.  She is having an OPEN HOUSE on Saturday, April 10, from 10 a.m. to 2 p.m.  If you know anyone with an autistic child, please pass this information along. 

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On Saturday, I was in a meeting with a small business owner and three of her key staff members in Grandview Heights, a neat little suburb just west of downtown Columbus, Ohio.  Wearing my small business consultant hat, I was leading the group in a brainstorming session on new offers we could create to generate more revenue for their fledgling small business.  We were in an office suite on the second floor of a, no offense to those who work there, but non-descript, rather run-down-looking office building in the midst of the industrial area of town.

To our surprise, we were interrupted by two young women, complete strangers. “Excuse me, but can anyone tell us how to get to the convention center?”  For those of you who are not from Columbus, you may not know that this past weekend was The Arnold Classic, an international body-building and health & wellness convention started by none other than Arnold Schwartzenegger himself a dozen or more years ago.  These two ladies were from out of town and had gotten lost.  They had zigged when they should have zagged.

We gave them directions, pointed out where the restrooms were in the building, and scratched our head as to how or why they would have chosen this building to come in and ask directions.  We marveled a bit at the gumption of these two travelers, pulling into the parking lot of an office building on a Saturday, going in the door, climbing the stairs to the second floor until they found an office with the lights on and door unlocked.  Finally, one of the ladies in my group said, “Well, I guess they were thinking outside the box.”

Exactly.  They were thinking outside the box.   On that street there are no fast food restaurants nor gas stations.  There are a couple small retail stores, office buildings, industrial warehouses, and apartments.  These two ladies had a need for directions and the usual suspects were nowhere to be seen.  So they thought a little differently and came up with a solution.

If you run a small business, you need to occasionally think outside the box. Determine what outcome you want first (directions) then open you mind up to all the possible ways you can achieve your outcome .   If they had been closed to all possibilities but getting directions from a gas station (which we speculated would have been the case if a man had been driving, but that’s another topic lol), they could have been driving around lost for quite a while because there aren’t many stations in Grandview and they are hard to find.    But they were focused on their outcome, not the method of getting there.  When they saw a group of cars parked outside of this office building, they took the calculated risk that someone inside would be able to help them.

Turns out, it was a successful endeavor because we did indeed know how to get to the convention center, they got to use a clean, uncrowded restroom, and we got them in the right direction quickly.

You will find that there are so many more paths to small business success if you will just be willing to think outside the box and try a different approach on occasion. Sure, tried and true methods still work, but so can new ways.  You just have to be open.

If you ever need someone to facilitate a marketing brainstorming session, or need help coming up with creative and innovative new ways to promote your product or service, especially utilizing the internet and social media, give me a call at 614-753-5979 or email me at SuccessPointConsulting@hotmail.com and I’d be glad to help.

Here’s to your success,

Trina

P.S. Mark Your Calendars.  SPEED NETWORKING Coming MAY 18, 2010.  MORE DETAILS TO FOLLOW.

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In talking with small business owners who are struggling to find success, I am often struck by how strongly they resist change.  In my role as small business consultant, I seem to have to bite my tongue at least twice a day so I don’t blurt out that Dr. Phil one-liner, “So, how’s that working for you?”  I try to listen, give constructive suggestions, and try not to over-promise on how I can help their small business grow, but it’s so hard when I see what great potential there is with offline relationship-building techniques complemented by online social networks and online marketing techniques, and so many small business owners don’t.

Take the insurance agent I recently met.  He has been a small business owner selling property/casualty/health insurance for almost 12 years.  The past 2 years have been the hardest of his career.  He is struggling to find new business.  Where does he currently get most of his clients?  The majority of new business comes from a half-page ad he runs annually in three yellow page-type directories, but the phone doesn’t ring as much anymore.  The other main source of new business are leads he gets from his parent insurance company.  Where do those leads come from?  Those leads are people doing online searches, of course, not people looking in the yellow pages.  Lightbulbs coming on, anyone?

Does he have a website?  Yeah, the one the company put up for him almost 5 years ago – and it’s never been updated, at least not by him.  Does he promote it?  Not really.  Ever think about a blog? No, too time-consuming.  ”Are you on LinkedIn?” I asked.  ”I think so,” was the reply.  I looked him up.  Yeah, he has an incomplete profile and only 12 connections.   Facebook? That’s for kids.  Twitter?  Doesn’t get it.

“So what steps are you taking to encourage your current clients to refer more business to you?” I asked.   Nothing systematic, it turns out.  I didn’t have my laptop with me at Panera, but if I had, I would have made him sit through THIS VIDEO right then and there.  Ah, live and learn.  He got a follow-up email from me AND a thank you greeting card is on the way, so he’ll be exposed to the information that can literally turn his current customers into a dynamic referral machine.  Will he take action?

“What networking events do you regularly attend?”  None.  He used to be involved in the local Chamber, but not now.  I suggested a couple groups that he may want to check out, but he has young kids so evenings are spent at home.  Some of these groups meet in the morning or over lunch.  No enthusiasm.  I don’t want to say the guy was negative, but I think all he could see was the desperation of shrinking business, not the excitement of growth.  But he’s not willing, right now anyway, to hire me to help him.  The pain isn’t great enough — yet.

On my way home from my meeting with him, I was listening to a CD I had gotten a couple years ago from my good friends, Dave and Linda Brincks, of ActionCoach International, entitled 6 Steps to a Better Business, featuring ActionCoach founder Brad Sugars.

One of the things Brad talked about was overcoming resistance to change.  (Sidenote: I once said I wanted to be like Brad Sugars when I grow up.  I still do.  He imparts a lot of common sense.)  Turns out, there’s an actual scientifically-proven mathematical formula that governs when an organization – either an individual, small business, or even the largest corporation or government in the world — overcomes resistance to change.  It was actually introduced back in the 1970s by corporation efficiency expert Peter Drucker and then mathematically proven by the team of Gleicher, Beckhard & Harris in the late 1980s.

Anyway, the formula is stated something like this:

Dissatisfaction + Vision + Action > Resistance to change

Basically, in order to overcome the resistance to change, there has to be a certain level of dissatisfaction, often rising to the level of actual pain, the small business owner wants to alleviate. But pain is not enough.  The small business owner will continue to do what he or she has always done despite the pain unless there is also a vision of what their business can look like after the pain is removed.  That’s where a business consultant like me can help.  I help refine, or maybe even completely define, the vision.  But envisioning the result is not enough.  There has to be action.  Meeting with me may have been my insurance agent prospect’s first step.  But he doesn’t yet have the vision.

I have my work cut out for me with him.  Only when all three elements are in place: 1) enough pain, 2) a clear vision, and 3) action will he be willing to let go of his current ways to doing business and try some new things.

I am convinced that building relationships is the way to build a successful small business today.  Whether it’s offline relationship-building activities, like consistent communication strategies like SendOutCards, or newsletters, or even one-on-one personal networking, or it’s online relationship-building activities like email, blogging, and social media strategies, no small business owner is going to be able to really experience the success he or she seeks without embracing a new vision and overcoming  resistance to change.

If you are dissatisfied with your current business, and are ready to seek out a new vision, then take that action and call me at 614-753-5979 or email me at SuccessPointConsulting@hotmail.com.  I’m ready and excited to help.  A more successful small business is in your future.

Until next time,

Here’s to helping you reach your Success Point,

Trina

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The Internet can be a big, intimidating place for anyone thinking of starting a new online business.  Much like the hungry person facing        the all-you-can-eat buffet, a small business owner goes online, sees so many programs and webinars and systems, each one shouting Buy Me!  Buy Me! that he can’t help but sample this and that.

But eventually, our new online business owners doesn’t feel so good.  His credit cards balances are bloated and credit limits are maxed.  He’s committed to several hundred dollars a month in website hosting , autoresponders, co-op advertising plans, and other various programs and systems.  He has 100 emails a day flooding his four email accounts, each one touting another sure-fire marketing program to buy.   He signed up for Twitter, Facebook, LinkedIn, MySpace, Tagged, Friendster, and four other social networking programs.  He starts to spend time, not on building a business, but reading and deleting emails and tweets, writing on walls, bouncing around the internet to see if that NEW marketing system fills in a blank in his business plan he didn’t even know was there.  After two months, he becomes so discouraged by his lack of progress and overwhelmed by the sheer effort of just trying to keep up, he quits.

It’s okay.  Most of us have been there.  You are not a failure as an online business owner, you are human.  But you are also proof that online marketing works.

While there is no one solution that is perfect for everyone, here are four easy steps that should take you from overwhelmed newbie to money-making pro in record time.

1)  Make a Business and Marketing Plan and Stick to It

Finding your way through the myriad of opportunities online can be a daunting task.   And having the perseverance to work through the chosen program until you succeed is the difference between business success and failure.

Write out a game plan before you even buy your first domain name.  Do your due diligence.  Check out. your online competition.  Do an online search and see if the marketing program or online income system is getting good reviews in forums, on Squidoo, HubPages, in articles, and on blogs.  You have to read every review with a grain of salt, of course, but in my experience, I have not found a single program that didn’t have both pros and cons discussed somewhere.

Your first decision needs to be what kind of online business you want for yourself.  Some of your choices are:

1)  Promoting other people’s digital products as an affiliate

2)  Recruiting other marketers in a Multi-Level Marketing program

3)  Promoting your own products on your own websites

4)  Purchasing other people’s products to re-sell on your own websites or Ebay-type sites

Any of these business strategies can be successful.  There are people making hundreds of thousands of dollars each year doing each of these strategies.  But you can’t do them all at once.  It will make you crazy, unfocused, and ultimately, unsuccessful.  The marketing strategies that make digital-product affiliates successful are not exactly identical to the online marketing that works for Ebay.  There are similar concepts, but the devil is in the details.  Pick one type of online business and commit to it.  The other types of programs will still be out there after you’ve mastered your first choice.  The beauty of the Internet is that there are no limits.  Conversely, the problem with the Internet is there are no limits.  Give yourself the best shot at success.  Pick one online business, make a plan, and then work the plan until you succeed.

2)  Learn All You Can

Becoming a successful online business does not happen overnight.  Do not believe any program that says it’s easy.  If it says you are going to plug-in this program and viola’ you’ll make $30,000 in the next 3 months, it’s most probably a scam.  Could it happen?  Sure.  Will it happen for you if you are a complete newbie?  No.

3)  Set an Initial Budget and Stick to It

It’s so tempting.  Every program on the internet sounds like a winner.  It’s just another $197, and look, I’ll get $5,000 is free software that will let me beat Google Adsense at its own game.  Really.  Before you buy that first program, set a budget.  Do not spend a dime over that initial set budget UNTIL you have made your first sale.  This is a cardinal rule, and you shall not break it.  It doesn’t matter how tempting the offer sounds, if you have to spend more than you have budgeted, you can’t buy it.  Period.  There are tons of ways to promote products and services online for free or at little cost.  But even at a little cost, it can add up quickly.  The free methods take a little more time and effort to see results, but it’s worth it.

4)  Take Advantage of Any and All Support Offered

The most successful online business owners are the ones who reach out and take advantage of any and all help.  They participate in forums, they read blogs, they continually read and learn.  Take advantage of coaching programs if it’s within your budget.  If it’s not in your budget, use the free resources until you have made enough money to afford coaching.  The answers and solutions are out there.  You can find it if you look.

Building an online business takes time and effort, but for many, the rewards can be enormous.  Just stay focused and don’t give up.

If I can help you develop your online business plan, or create your online marketing strategy, please let me know.  Helping small businesses succeed is what I do.

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Every small business online quickly discovers that you need to have traffic to make any website or blog successful.  Just as quickly, you’ll discover that traffic is an elusive thing to find.  Traffic, traffic, traffic. The fact: building traffic to a website or blog takes time. It doesn’t happen overnight. Even if you find the perfect keyword that has no competition so you’re on the first page of Google for that keyword, chances are it only gets a few hundred hits per month, if that. So unless you have the resources of Fort Knox at your disposal, you can’t effectively buy clicks for keywords that get thousand and thousands of clicks per day, especially if your site is not already highly ranked by Google.

What if they were all on their way to your website?!

Building traffic to any small business website or blog is a result of cumulative efforts. Traffic at first will be a trickle. The trick is to create a plan to exponentially expand your reach so that each effort builds on the next. Here are several proven no- or low-cost traffic-building strategies that should be in the marketing mix of every internet marketer.

First of all, make sure your website URL is connected with websites that get lots and lots of traffic. If there are ways to have direct links on your site to Amazon or eBay, do it. Even if the connection is tenuous at the beginning, it will help increase your visibility in the search engines.  Google ranks websites according to how “relevant” they think your site is.  Lots of links to and from your site or blog make it look more important.

Also, take advantage of the link and content opportunities available at sites like Squidoo or HubPages. Create a lens or a hub complementing your product or service and make sure your URL is either in the text (conservatively, of course, no spam), and in your signature and profile. Then promote these pages. Theses sites are highly ranked by Google, so if you can rise to the top in these formats, you will increase your own site’s relevance.

Write articles and submit to multiple directories, making sure your URL is in your author resource box.  Definitely get some articles in Ezinearticles.com, as it’s the biggest and Google loves articles accepted there. Different readers prefer different directories, so make sure you spread your work around. Go a step further and submit your articles to sites like Digg, Reddit, De.li.cious, Stumbleupon, and similar bookmarking sites. Again, traffic is a result of exposure so do whatever you can to get your links in front of eyeballs.

Learn how to use some of the social bookmarking and networking sites, like Facebook, LinkedIn, and MySpace.  Participate in forums, making sure you include your URL in your signature and profile. The more comments you make, the more the URL to your small business website or blog will be seen.

Make sure your small business site is listed in directories. There are thousands and thousands of directories. You can manually submit to several hundreds, or pay a service to submit for you.  I have been using TrafficBug.com lately, and I must say, the results have been impressive.  If you do it yourself, just make sure you submit your sites to categories that make sense.  How many newbie website or blog owners forget to even register with Yahoo?  It’s the simplest thing.  Just go to http://siteexplorer.search.yahoo.com/submit and put in your URL.  It may take a few weeks to register, but doing that simple, 20-second submit will leapfrog your site over thousands of others that are waiting to be “found” by Yahoo.  Raise your hand, tell Yahoo you’re there and ready for business.

Never forget Google Adwords, as it can be very effective, though costly if you use the wrong keywords. But also consider advertising directly on Yahoo search marketing or even Microsoft AdCenter. These provide a great deal of traffic and are typically less competitive and less expensive than Google.  Personally, every head-to-head test I have run so far between Google and Yahoo, Yahoo has won every time as far as quality clicks for less money.

Just keep working on each of these traffic-building strategies and traffic will begin to build to your small business website or blog. The more traffic, the more eyeballs, the more Success. Just keep at it and you will succeed.

If you need help developing a traffic-building strategy for your small business website or blog, please let me know.  I would be glad to map out a step-by-step plan to build traffic and get the results you want.  I want you to reach your Success Point.

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